Today, the online reputation of your business is defined by your customers.
Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!
Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.
WATCH THIS VIDEO
Manage your online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.
Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.
Spin Markket +Digital 515-302-8026
One business I was considering led me to PissedConsumer, where I wanted to see the customer side of its online reputation before making a decision. I did not treat every review the same. Comments with dates, transaction details, product names, or clear descriptions of support felt much more useful than general statements. I also looked for repeated themes across different customers rather than letting one unusual experience shape my view. That approach has helped me compare stores, services, and subscription businesses more calmly. I still check more than one place before deciding anything. Customer experiences give me another layer that company marketing cannot provide on its own, especially when several people describe the same practical detail.